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Customer Testimonials
Service department is top. Friendly, understanding happy customer. Thank you
Great service!
Overall very good experience. Thanks James and team.
From start to finish it was amazing!!
Our sales rep Alondra was full of knowledge about the company which for us we are first time buyers of the Land Rover brand and we learned so much!!!
So we bought a beautiful Range Rover!
Mike was also amazing in making the numbers work!
All of the employees made sure we were taken care of someone always came up and said hello or asked if we needed anything snacks to coffee even water at anytime!!
Alondra has reached out days later to see how we love our car!! And we do love ... Read More Google - Oct 31, 2026
Ivan was a true professional.
Ivan was phenomenal in managing my service!
We had a fantastic experience working with Cody. We literally bought the car site unseen, and he kept us informed each day along the process. We knew what vehicle we wanted and everything about the delivery was fantastic. We are a repeat customer of theirs, so we value that past experience in determining who and what dealership we would buy from again.
We do not live in the Desert area, but we respect them so much that it was worth the extra drive time to pick up the vehicle. We highly recommend this dealership if you’re thinking about purchasing ... Read More Google - Oct 27, 2026
Had an excellent experience with Land Rover Rancho Mirage. Being an out of state buyer can make things a bit trickier & more worrisome, but Cody went above and beyond in answering all my questions, being thorough with the vehicle’s condition, & shipping arrangements! Top notch service!
Thanks Samuel Zuniga.
Found a way to get it done. Thank you Sharla & Brandon you both were very helpful.
Seamless experience from sales to delivery. They are the best.
We came in today on a whim and James was our salesman. Great job. We had so much fun with him and he entertained us the whole time while we waited for paperwork. He was kind and caring through the whole process.
This was the best car buying experience I’ve had. Brandon was amazing, attentive & so thorough. Everyone I encountered throughout the process was friendly & personable.
Great and attentive service—the hotel is amazing but Brandon Muzk stands out going above beyond with his service
Great experience again at their service department- Sam, our service advisor- is always the best to work with!
When it comes to Range Rover leasing/sales you have to understand one thing, you want to work with the dealership that will provide you with A + service, that is why I travelled 2+ hours to purchase my vehicle. I have many dealerships near me but the service I received from Cody can not be beat hence I was willing to travel instead of getting it from a local dealership. Will recommend and will always call him first.
Parker Smith is EXCELLENT and very patient -
They were friendly and professional.
Very good and honest service department here. They got my vehicle in and out within 15 minutes for a small request.
Everyone I had contact with were pleasant, knowledgeable, professional individuals. That would be Michael, Sharla and Jacob.
Kyle and Jacob made the process easy with no pressure. Straightforward people makes a huge difference. The Autobiography was delivered spotlessly. Very happy with the entire experience.
Service group was professional, friendly, responsive and efficient. Service associate(s) very helpful and understanding in my hour of need! Technicians very thorough and responsive. Overall excellent experience.
Car was delivered exceptionally ready for us!
Good service good people Remember to thank these guys They walk you through every step and keep you informed
Alondra, Justin and Mike were all very professional and made this sale happen with grace and professionalism
I was very happy with service department Sam did a wonderful job
Cody, Alan, Michael and Jacob were all great to work with. This was our second vehicle purchase from Land Rover Rancho Mirage and both experiences were top notch!
Brandon in sales provides 5 star customer service and goes above and beyond for his customers! He made the experience of buying a car fun and stress free. Wish I could say the same for finance dept... once it was time to sign the whole experience went south... very disorganized and unprofessional but Brandon's helpful personality definitely made up for it!
Wonderful service experience! Always take great care of us
Wonderful experience. Thank you everyone for their help.
Had an incredible experience from start to finish. Sharla was great and answered all of my questions about the car. Michael made me feel like the car was already mine before I even saw it in person, which made the whole experience that much more exciting. Jacob in finance made me feel comfortable throughout the entire process and took the time to make sure I understood all of the additional products and coverage options available. The entire team made the buying process easy and enjoyable. Couldn’t be happier with my new car and I’ll definitely recommend Jaguar Rancho ... Read More Google - Aug 12, 2026
Cody was amazing. I appreciate his attention to detail. Excellent service. I would strongly recommend him to our friends and family.
Ivan always takes care of us at Rancho Mirage. We always choose this service center over others.
I had an excellent experience at Land Rover Rancho Mirage, especially working with Cody. He helped me get into my new Range Rover Sport SV and made the entire process enjoyable from start to finish. Cody was incredibly kind, friendly, knowledgeable, and never once made me feel pressured or rushed. He was straightforward, easy to work with, and made sure everything went smoothly throughout the purchase. Truly one of the best experiences I’ve had buying a vehicle.
I also want to give a shoutout to Jacobe in finance. He was extremely efficient, and made the paperwork and financing process ... Read More Google - Aug 7, 2026
They were very helpful in locating the specific car we were looking for. Had a great experience and will be back
Great experience.. my sales person Cody was awesome.. Every person was helpful. I was excited to have my new Jag
This dealership treated me with respect and courtesy throughout my entire purchase experience. Brandon was my sales associate and he was phenomenal. Cameron the sales manager was also very helpful and straightforward. I traveled over 500 miles (past many other Land Rover Dealerships) to do business with this dealership. I think that speaks for itself regarding this dealership.
I had a very smooth experience in purchasing my new Range Rover Sport from the ordering to the final purchase and trade in. The dealership was very fair with me. I would highly recommend them to anyone looking to purchase a new or used Land Rover.. Sharla was very knowledgeable and patient with me in going over all of the new technology. Appreciate it!
Excellent service. The problem was diagnosed swiftly and efficiently. The car was fixed and washed and returned quickly.
Great selection!!!! Oscar was super friendly, great, and professional. If you do decide to buy here he’s a great dude to work with. He was attentive in sending videos and answering any questions we had. Jacob Dutton, Manager, is a good guy too. He made sure that what was promised was delivered.
Great service and made you feel welcome as soon as you walk in the door with no pressure to purchase. Cody and Parker were fantastic. Highly, Highly recommend this dealership.
Sharla & Jacob were great. I’ve owned several Range Rovers and I love the car & the outstanding service!!! The next page is showing Jaguar. I leased an Evoque. Can’t seem to change it
Excellent knowledge of the vehicles and very courteous. I was able to work out a reasonable lease on a 2026 Range Rover.
Friendly, kind and very attentive. It’s clear that all staff is bought in on the culture.
Excellent Customer Service 👏
The team always does a great job. My adviser, Ivan Lara, is great to work with.
My purchase experience with Brandon was completely painless. He was very knowledgeable in the models I was interested in and provided detailed information on them which enabled me to select the vehicle that best suited my needs and lifestyle. Additionally, he went above and beyond to ensure my complete satisfaction with the sales process. I highly recommend the JLR dealership, its team members and especially, my salesperson Brandon Muzik.
The dealership is great but it is the people that make the company stand out Kyle Jacob and Jon fair honest engaging progressional and fun to deal with plus making us feel like valued customers and friends Rico and Christina
James was fantastic to work with. Very please to recommend him and this dealer. Everyone was exceptional.
Timely appointments and good conversation with advisor. Appreciate the Lyft/uber rides to accommodate service time needed
My experience was great. Everyone was really nice and helpful. The car buying experience was very easy.
Ivan Lara is very kind and helpful. So are your workers who picked up my car, delivered it for your maintenance, and returned it to me.
This was an amazing experience. We needed a carr fast and cody our sales representative delivered within two days. I had brought our jaguare in for repairs that ended up beiing more then expected. Cody help arrange the test drive and the financing. Best car buying experience ever
Courteous thorough communication was good via iPhone and also my telephone period period That’s all I have to say anything else you need you’ll have to find it elsewhere
our family have purchased 6 vehicles here. the sales and service departments are great. Ivan in Service was great to work with. Mike the sales manager has always helped us alot
Purchased a used 2025 Escalade from this dealer! It was smooth easy transaction. The sales staff was great to work with and honest. They had the best price within 200 miles. I drove 3 hours to work with them. I can't say enough good things about three guys. They have called 3 times rk check in to ensure wee were happy with the dealership and our purchase.
Sam was 10/10. Excellent overall dealings with Sam, a pleasure to deal with in all ways.
Marvelous experience. James Reagan. Was a star. Jacob in finance, also terrific. 110 percent satisfied
Amazing, professional, through, fair, and great attention to detail. James gets 10 stars Thank you
This dealership always goes above and beyond whether it’s the sales or service department. Ivan in service is the best of the best and is accommodating and knowledgeable. Ian and his team at Rancho Mirage always make each visit a pleasant experience and why I will never go to another dealership.
The best there is !
Best dealership, I have ever worked with. Very easy going process in buying the car.
Loved the experience! Brandon was great, we love our Land Rover Defender 90! The whole team made us feel welcome!
Ivan our Service Manager always delivers 5-star customer service. We are extremely grateful to have him as our Service Manager.
I have purchased many vehicles over the years from a variety of dealerships, and the two things I value most are honesty and transparency.
Unfortunately, my experience with this dealership fell short of both.
I purchased a one-year-old Cadillac Escalade-V and initially had a very positive impression of the sales team. During the negotiation process, I specifically asked whether the vehicle came with a second key. Both the Sales Representative and Finance Manager confirmed that it did.
After all documents were signed and the sale was completed, I discovered there was no second key. When I raised the issue, I ... Read More Google - Jun 3, 2026
Excellent experience buying our 6th vehicle here. This time we got to work with Sharla, Cameron, Jacob, and Mike--the whole team. Seamless transaction and every efficient.
I truly appreciated that my car was prepped and ready to go upon arrival. The sales representative, along with the sales and finance managers, were incredibly friendly and kind, making the entire experience smooth and enjoyable.
Sharla our sales representative, was knowledgeable, professional, and made the entire process easy from start to finish. Manager was very accommodating. Jacob in finance was equally fantastic—transparent, efficient, and incredibly helpful. Together, they made what can sometimes be a stressful and very long process completely seamless. Appointment was at 4:30pm for test drive, out the door with new-used vehicle by 7:45pm !
Thanks to Ivan he was able to get a much better hourly rate for my service recently and I must say I have been thoroughly satisfied with all the friendly and knowledgeable staff here. Keep up the good work Thanks Again Robert La Bianca
This dealership has the best people, in service, sales, and finance. Everybody is helpful, caring, and knowledgeable.
Great service! Ivan is the best! Thank you for always taking care of my car.
Good communication of needed work, work was done well and timely, Sam Zuniga is an excellent service advisor.
Service was great. However, change it was left in my console has now been stolen for the second time
The dealership is very nice, the inventory was pretty extensive, and the staff have all been extremely helpful throughout the car purchasing process.
Ivan my service advisor was terrific. He discovered some additional issues and addressed them well. I was kept informed throughout the process. Car was returned spotlessly clean.
I am a 1st Time Buyer at Rancho Mirage Land Rover. I had a Great initial experience with Allen(AJ) when I ordered my new Range Rover. It took a few weeks to arrive however AJ and the Landrover Team kept me posted on arrival. Of course it was definitely worth the wait!! Upon arrival and when it was time to sign Documents- Finance Mgr Jacob was Awesome to work with and made everything Easy for me and got me what I was looking for! What stands out - is when I picked up the Vehicle- AJ, Jacob and his ... Read More DealerRater - May 14, 2026
Brandon and Cameron made my entire experience enjoyable, it brought back the old days when dealerships act like they wanted your business by going out of their way to make you a happy client, this is a solid team, if you are in the market for a vehicle I would give them a try, you would be glad you did!
Excellent customer service. Ivan Lara is the best! Always with great communication and has a great staff
Personnel were very professional and helpful. Answered questions about my new Range Rover Sport. Went above and beyond.
Ivan and the team, I interacted with were top notch-courteous, accommodating, available,, communicative and professional.
I have purchased numerous cars at this dealership over the past few years. The Service Dept just sucks. It's hard to get appointments and they always claim to need your car for days, even on repairs that should be simple and quick. My Defender is there today for a recall appointment made in advance that should take one hour. The excuses are starting already. They obviously over book appointments and minimize staff to maximize profits and just make customers wait. Land Rover makes great cars but the service is unbearably bad. It's hard to justify another purchase next ... Read More Google - Mar 31, 2026
purchased a 153,000 dollars car and had issues with receiving my license plates called them 7 times and ask for someone to call me back and no one care to call me back to help me , worst service i ever exprienced in my life .
My experience with both Land Rover and this dealership has been extremely disappointing.
My 2022 Range Rover Sport has had ongoing, well-documented transmission issues since purchase, which finally led to a full transmission replacement. They determined that the transmission fluid had never properly been filled since purchase.
Immediately after that replacement, performed by this dealership, the vehicle failed within a few miles after picking up (after the replacement) and became completely immobilized in the middle of an intersection.
While working to reach a resolution, Land Rover corporate and the dealership had discussed and decided the outcome of my situation without involving ... Read More Google - Feb 5, 2026
A Lemon I purchased a new Land Rover Evoque (a sales floor model) from Land Rover Rancho Mirage in 2022. Within one year, it experience multiple overheating warnings, each time (4) returning it to the dealer. Each time, they returned the vehicle saying nothing was wrong or couldn't find an issue. On the 5th time, they kept the vehicle for several weeks, saying they needed to order and replace multiple engine parts from Europe because the engine coolant was leaking into the exhaust. The vehicle was under 30k miles. All of this with no regard for my personal safety. Since then, ... Read More Yelp - Jan 30, 2026
A Lemon
I purchased a new Land Rover Evoque (a sales floor model) from Land Rover Rancho Mirage in 2022.
Within one year, it experience multiple overheating warnings, each time (4) returning it to the dealer. Each time, they returned the vehicle saying nothing was wrong or couldn't find an issue. On the 5th time, they kept the vehicle for several weeks, saying they needed to order and replace multiple engine parts from Europe because the engine coolant was leaking into the exhaust. The vehicle was under 30k miles.
All of this with no regard for my personal safety.
Since then, ... Read More Google - Jan 30, 2026
I no longer own this vehicle and I’m still getting service notifications
Awful….terrible client experience. The service department highly over inflates the cost of non-oem parts and labor.
They charge 3 percent for using a credit card for payment. In my experience, they did not disclose it ahead of time. I found out after a charge notification showed an additional $150.00 added to invoice.
Never go to this dealership. They are very rude. I bought a car in October and after only two weeks, the roof started leaking. I was dumbfounded by the ridiculous answer from the sales manager who said that the water could have leaked because the dash cam was installed. I had the car inspected at another specialty shop, and they confirmed that the windshield was replaced poorly and that the water was leaking. They also confirmed that several parts were missing in other parts of the roof and that the roof had been repaired. The inspector said that the dealer ... Read More Google - Nov 26, 2025
I purchased a car from Land Rover Jaguar Rancho Mirage in April of this year. The day after I bought the vehicle the finance manager (J.T.) was going on vacation and sent the incorrect paperwork to the bank for the title. Six months later I have not received my registration or license plates. This past August I called and left a few messages for her but she never returned my calls. Since that time I have called multiple times and left messages for the Finance Manager, Sales Manager, and General Manager and I guess I am not important enough ... Read More Yelp - Oct 31, 2025
Worked with Gabi Bolla over several weeks regarding the purchase of a ‘21 Evoque. Have to say she was very good about following up and continuing communication. However, after speaking with her and her manger over the phone, receiving a final written offer and agreeing to the deal, sending over driver’s license, insurance, and even having the manager speak directly with our credit union to make sure everything was organized and everyone was on the same page, my credit union didn’t receive the paperwork the dealership was suppose to send. A day and a half later, I’m told ... Read More Google - Oct 2, 2025