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Customer Testimonials
Cody was amazing. I appreciate his attention to detail. Excellent service. I would strongly recommend him to our friends and family.
Ivan always takes care of us at Rancho Mirage. We always choose this service center over others.
They were very helpful in locating the specific car we were looking for. Had a great experience and will be back
Great experience.. my sales person Cody was awesome.. Every person was helpful. I was excited to have my new Jag
I had a very smooth experience in purchasing my new Range Rover Sport from the ordering to the final purchase and trade in. The dealership was very fair with me. I would highly recommend them to anyone looking to purchase a new or used Land Rover.. Sharla was very knowledgeable and patient with me in going over all of the new technology. Appreciate it!
Excellent service. The problem was diagnosed swiftly and efficiently. The car was fixed and washed and returned quickly.
Great service and made you feel welcome as soon as you walk in the door with no pressure to purchase. Cody and Parker were fantastic. Highly, Highly recommend this dealership.
Sharla & Jacob were great. I’ve owned several Range Rovers and I love the car & the outstanding service!!! The next page is showing Jaguar. I leased an Evoque. Can’t seem to change it
Excellent knowledge of the vehicles and very courteous. I was able to work out a reasonable lease on a 2026 Range Rover.
Friendly, kind and very attentive. It’s clear that all staff is bought in on the culture.
The team always does a great job. My adviser, Ivan Lara, is great to work with.
My purchase experience with Brandon was completely painless. He was very knowledgeable in the models I was interested in and provided detailed information on them which enabled me to select the vehicle that best suited my needs and lifestyle. Additionally, he went above and beyond to ensure my complete satisfaction with the sales process. I highly recommend the JLR dealership, its team members and especially, my salesperson Brandon Muzik.
The dealership is great but it is the people that make the company stand out Kyle Jacob and Jon fair honest engaging progressional and fun to deal with plus making us feel like valued customers and friends Rico and Christina
James was fantastic to work with. Very please to recommend him and this dealer. Everyone was exceptional.
Timely appointments and good conversation with advisor. Appreciate the Lyft/uber rides to accommodate service time needed
My experience was great. Everyone was really nice and helpful. The car buying experience was very easy.
Ivan Lara is very kind and helpful. So are your workers who picked up my car, delivered it for your maintenance, and returned it to me.
This was an amazing experience. We needed a carr fast and cody our sales representative delivered within two days. I had brought our jaguare in for repairs that ended up beiing more then expected. Cody help arrange the test drive and the financing. Best car buying experience ever
Courteous thorough communication was good via iPhone and also my telephone period period That’s all I have to say anything else you need you’ll have to find it elsewhere
our family have purchased 6 vehicles here. the sales and service departments are great. Ivan in Service was great to work with. Mike the sales manager has always helped us alot
Purchased a used 2025 Escalade from this dealer! It was smooth easy transaction. The sales staff was great to work with and honest. They had the best price within 200 miles. I drove 3 hours to work with them. I can't say enough good things about three guys. They have called 3 times rk check in to ensure wee were happy with the dealership and our purchase.
Sam was 10/10. Excellent overall dealings with Sam, a pleasure to deal with in all ways.
Marvelous experience. James Reagan. Was a star. Jacob in finance, also terrific. 110 percent satisfied
Amazing, professional, through, fair, and great attention to detail. James gets 10 stars Thank you
This dealership always goes above and beyond whether it’s the sales or service department. Ivan in service is the best of the best and is accommodating and knowledgeable. Ian and his team at Rancho Mirage always make each visit a pleasant experience and why I will never go to another dealership.
Best dealership, I have ever worked with. Very easy going process in buying the car.
Loved the experience! Brandon was great, we love our Land Rover Defender 90! The whole team made us feel welcome!
Ivan our Service Manager always delivers 5-star customer service. We are extremely grateful to have him as our Service Manager.
Excellent experience buying our 6th vehicle here. This time we got to work with Sharla, Cameron, Jacob, and Mike--the whole team. Seamless transaction and every efficient.
Sharla our sales representative, was knowledgeable, professional, and made the entire process easy from start to finish. Manager was very accommodating. Jacob in finance was equally fantastic—transparent, efficient, and incredibly helpful. Together, they made what can sometimes be a stressful and very long process completely seamless. Appointment was at 4:30pm for test drive, out the door with new-used vehicle by 7:45pm !
Thanks to Ivan he was able to get a much better hourly rate for my service recently and I must say I have been thoroughly satisfied with all the friendly and knowledgeable staff here. Keep up the good work Thanks Again Robert La Bianca
This dealership has the best people, in service, sales, and finance. Everybody is helpful, caring, and knowledgeable.
Great service! Ivan is the best! Thank you for always taking care of my car.
Good communication of needed work, work was done well and timely, Sam Zuniga is an excellent service advisor.
Service was great. However, change it was left in my console has now been stolen for the second time
The dealership is very nice, the inventory was pretty extensive, and the staff have all been extremely helpful throughout the car purchasing process.
Ivan my service advisor was terrific. He discovered some additional issues and addressed them well. I was kept informed throughout the process. Car was returned spotlessly clean.
I am a 1st Time Buyer at Rancho Mirage Land Rover. I had a Great initial experience with Allen(AJ) when I ordered my new Range Rover. It took a few weeks to arrive however AJ and the Landrover Team kept me posted on arrival. Of course it was definitely worth the wait!! Upon arrival and when it was time to sign Documents- Finance Mgr Jacob was Awesome to work with and made everything Easy for me and got me what I was looking for! What stands out - is when I picked up the Vehicle- AJ, Jacob and his ... Read More DealerRater - May 14, 2026
Brandon and Cameron made my entire experience enjoyable, it brought back the old days when dealerships act like they wanted your business by going out of their way to make you a happy client, this is a solid team, if you are in the market for a vehicle I would give them a try, you would be glad you did!
Excellent customer service. Ivan Lara is the best! Always with great communication and has a great staff
Personnel were very professional and helpful. Answered questions about my new Range Rover Sport. Went above and beyond.
Ivan and the team, I interacted with were top notch-courteous, accommodating, available,, communicative and professional.
Sam Zuniga kept me informed at all times , Excellent customer service, he is a great asset to the indigo group
Sheer perfection - great example of putting the customer first - from sale to contract to setting up the car - sheer perfection
My salesman Gordon Stewart was very good to deal with. He was very prompted returning phone calls and text messages and I appreciated that. I feel that the dealership took good care of me, and I would not hesitate to buy a car from them again.
Staff is attentive from the moment you arrive to the service area and not having to wait to speak with service rep. Arranged transportation in a very timely matter.
They are very accommodating. Quick checkin and quick check out. The car was promised at a certain time and it was ready at that time and waiting for pick up. Sam made a loaner car available knowing I had to make a doctor's appointment. I was impressed.
If you are looking for a first class dealership with outstanding sales personnel, come here.
Elle and Greg were extremely helpful and friendly through the whole process. They had a unique Defender that I had to have and they worked with me to reserve it, test drive it, get a great rate for financing, and pick it up. A smooth and enjoyable car buying experience!
I had a experience with the Administration, Sales, Service Dept and Parts department exceptional and directed to care for the client. My visit was for a BLOWN Engine, and Service was working with me to get it fixed.. Josh Bot suggested to consider the Miles on my Rang Rover, and look at a Very Nice Pre-owned in their inventory. With everyones co-operation. I walked out with a NEW Pre-Owned Ranger Rover. Thank you to all for your support and assistance. Amado C Salinas II American Legion National Legislative Council Dept of Calif Judge Advocate [email protected] 760.835.0739
Worst Dealership I ever had I the misfortune to experience I will never take my Ranger Rover Autobiography there
There are several Land Rover dealers in close proximity of my house but we prefer to drive over 90 miles to purchase from Rancho Mirage dealership. Everyone one at this dealership is phenomenal. Allen (salesman) always exhibits hospitality and gets the best deals for his customers ; Mike (dealership manager) runs a tight ship and because of his excellent leadership skills, his salesmen are great Chase (finance guy) makes it happen in his office. He makes sure the customers are satisfied. But this visit, Daniel was the financial guy, he wasn’t very attentive. He just get the paperwork completed; no extra ... Read More DealerRater - Mar 18, 2023
Duncan is an awesome Service Adviser! Even though a parts delivery was late, my Range Tocer was completed and clean and upfront for me to pick up.
Efficient, knowledgeable, accommodating and very courteous. The entire process was smooth and easy. Highly recommended.
The Service Advisor answered all my questions. Friendly attitude and very courteous. He is a great example for others to follow
My truck was picked up, serviced and returned to me promptly! I was kept updated on the work being done by Sam Zuniga, my SA! Great job!
They fixed my recall item but found another recall item they had no parts for . Additionally they said they fixed my software update but it did not update. I have been trying to update the software for the last 2 visits but they cannot seem to get it done. Veeeery frustrated!!!!
Great service. Clear communication. Duncan is a very good coordinator. Costs are on the higher side here.
First time to the dealership. Very professional and extremely personable. Was very comfortable leaving my Range Rocer there.
Easy Easy car buying . Jacob & Chayse we’re incredibly efficient and helpful . We would definitely recommend Rancho Mirage Land Rover
Alan and Cody are always great to work with. I’ve gotten a few cars from them and as long as I get Range Rovers I will always go back!
Thank you to Duncan Emmons and the team your customer service is always outstanding Number 1 dealership 💯🎉👍
Miserable experience no one would return calls to me. It was the first and last time. Also it’s not the fifties stop erasing me for my husbands identity -right down to survey
Had a Recall notification and called Duncan in Indigo Range Rover Service and he accommodated my timing needs perfectly and in fact during the repairs had other recall work done that I was unaware of. Totally pleasant experience and positive attitudes were very friendly, informative and efficient. Wouldn’t go anywhere else.
It was great that Land Rover of Rancho Mirage was able to fix my 2018 Discovery full size issue. I will be planning to take my wife’s car to have it serves from now on. My service manager Samuel Zuniga, was very polite and was there to help. I thank him very much, with service managers like him, issues are solved. He kept coming forward and giving me updates, which I like so much, because it shows you that they really care for you and your vehicle. I have another Vehicle from a different dealership and I tell you they ... Read More DealerRater - Jul 9, 2022
Wow! Wonderful service! Everyone at the dealership was so customer focused focused. My purchasing experience was great.
Sam was an amazing help for all my auto’s issues. Easy to get response and kept me up to date.
I love my Land Rover but never had a good experience with service. This visit was for a recall - and was told when they had the parts & when to schedule an appointment. Got a LYFT ride home but they called mid afternoon to tell me they didn’t have the parts & would need to keep the vehicle overnight. Called at 12:30 the next day to say work had been completed & as soon as it was washed they’d call & send a LYFT ride to pick it up. They called at 3:20 & I picked it up at 4:10 ... Read More DealerRater - Jun 15, 2022
Duncan was awesome . Very helpful and informative.Great service. Always feel comfortable at the dealership
Our Jaguar has been in this service shop since April 4, 2022. Today is May 25, 2022. It only needs a fuel pump. REALLY???? What have they done to my car? Not happy at all at this point.
First time there, service was great, great communication with Andres, explained details of service and always made sure I was happy. Will return.
Duncan was very professional. He was Very informative, on time, and kept me up to date throughout the whole process.
They were very fast with responding to my concerns. Andre was the best. Called me to let me know what needs to be done how much it was going to cost and answered all my concerns. Getting a loaner car was very easy and quick. Pickup was very fast and easy. Andre even went and brought my car to the front for me. I like working with only one employee and not being passed around so working with only Andre made it very simple and easy.
Excellent and timely service. Will recommend their service to all Range Rover owners. Much appreciated
They were extremely friendly, very accommodating, and always kept me informed of the status of my car. It was returned with the outside washed and inside spotless. Excellent service and staff, truly 5 stars.
First rate service every time. They always get me in and out when I’m in town. Sam is the best!
First Annual service of my Range Rover. Done promptly and professionally. Car was spotless. Service Advisor Duncan Emmons is a true pleasure to work with.
Very considerate, people that I dealt with who delivered my car to my house promptly
Customer service was excellent considering not having an appointment. I was out of state and needed a quick diagnosis on a land rover suspension
Good customer service. However, I was surprised to find out that my warranty expired and I wasn’t notified.
Too to bottom, extraordinary people AND service! Sam’s a Rock Star!! We’re VERY happy!
Andre listened to my concerns and fixed all my issues in a timely manner. Thank you Andre.
All service advisors were very courteous and knowledgeable Positive atmosphere and patient with transfer to loaner vehicle
Excellent service. They went out of their way to accommodate us in an emergency while we were traveling
Andre in the service department did a great job getting my Range Rover in for service last minute for an unexpected road trip.. I was able to get my vehicle back same day! Great service!
Patient, took the time to diagnose the hard to solve problem and made sure it was repaired correctly.
Everyone was a professional from start to finish. Allan Hanson had us in stitches the whole time and made the process fly by. I’ll buy another car there because of him and the rest of the team
Service supervisor Chad very courteous and professional! Will service my auto their in the future
I absolutely, one Billion percent will buy my next Range Rover here. After a few less than satisfying trips. There is a new sheriff/SERVICE MANAGER and team in play. Well done everyone! Again, my previous experiences have left me more that unhappy and vowing never to shop here again for my new ride, but the change in the service department has changed my mind and with my current lease expiring in about six months, I’ll need something new. See you soon. 😄.
I had a negative experience at this dealership with dishonest sales tactics while trying to buy a used F-type.
What happened: We agreed on the price of the car, the delivery was coordinated, and just as we were finalizing financing they tried to pull a higher interest rate on me despite my 800+ credit score and high income ($200k+). I knew I qualified for the 0.9% and 1.9% Jaguar promotional interest rates but dealers get paid a profit for getting customers to agree to a higher interest rate (Google "finance reserve" or "dealer reserve") so they tried to convince ... Read More DealerRater - Jan 21, 2021
Took my car to the dealership for engine light on dealer kept car for 2 weeks I was charged for services engine light still on
Quick and easy sale. Car had been separated and waiting for us to test drive. Gordon was easy to work with and answered all our questions.
Third visit for the same problem. Issue with Loose window not repaired properly. Window still rattles. Not sure what they need to do to get repair done well
I am thoroughly disappointed with the mechanic issues of my car. Bought 2/2020, w/ only 2700 miles put on, 5 times back to service!!! This is a lemon
Great service, agent was very helpful and friendly. Very positive attitude and willing to help. Thank you for the great service and hope to be back soon .
Everyone was great. Sales people were awesome. Finance rep was easy to work with. It took a little longer then expected but had nice conversation
Quick, easy and great service. No hassle, no issues, honest people. Facilities very clean and organized. Very nice customer service, very friendly, very welcoming. 5 Stars and 2 thumbs up!
I was handled by Chad Ingram Rancho Mirage CA. Most professional and very swift service which I greatly appreciated . He knows exactly how to take care of me
Fast service and very friendly and helpful staff. My air conditioning had a leak and it was fixed within a day. I was also provided with updates throughout the day, which was great.
Gordon Stewart at the Rancho Mirage Land Rover dealership was amazing! He was very professional and did everything he could to make this purchase happen! The entire process was easy! I highly recommend this dealership!